1240 N. Mountain Road
Harrisburg, PA 17112
(717) 541-0622

A wholly-owned subsidiary of GHD Inc.
www.ghd.com

Survey on Water and Sewer Rates

1. Select one:
Water
Sewer

(If you operate both utilities, please complete one survey for water and another for sewer)

2. Residential Rate Type
Indicate primary residential rate type:

flat rate

flat rate per Equivalent Dwelling Unit (EDU)

base rate plus cost per volume used

Other :

3. EDU Definition

If an EDU is used in the rate determination, how is it defined?
a. an EDU in gal/day
b. an EDU in gal/month
c. by a defined standard (e.g., each car wash bay = 1 EDU)
d. other

e. If (a) how many gal/day?

f. If (b) how many gal/month?

g. If (d) describe

4. Non-Residential Accounts
How do you handle non-residential accounts?

same as residential

different base rate

different rate for cost per volume used

declining consumption rate for high usage

Other :

5. Typical Rates
If you have a flat rate schedule:

a. What is the residential rate per EDU per month?

b. What is the non-residential rate per EDU per month?

(If you have other than a flat rate schedule, please upload you rate schedule.)

c. What is a typical annual average residential rate for your municipality per EDU per year?

6. Delinquency and Late Fees

a. What percentage of your customers are delinquent in payments each billing cycle?
<2%
2-5%
6-10%
11-15%
16-25%
>25%

b. Do you charge late fees on delinquent bills? (If no, continue with Question 7.)
Yes
No

If yes: flat fee ($)

or percentage of balance

If percentage of balance, what is it applied to?
monthly total
accumulated balance

c. Do you find that your late charge discourages delinquency?
Yes
No

d. What measures do you take when late charges are not effective?

shut off water service

legal enforcement action

both

Other :

7. Rate History and Budget

a. 2011 total annual budget (nearest $1,000)?

b. 2011 debt service portion of total annual budget (nearest $1,000)?

c. Do you maintain a Capital Reserve Fund?
Yes
No

If yes, current balance ($)?

Amount for plant ($)?

Amount for collection/distribution system ($)?

If yes, is this fund a Bond Redemption and Improvement Fund funded by debt service coverage?
Yes
No

Or, is there a capital reserve line item in your annual budget?
Yes
No

If yes, how much ($)?

d. Year rates were last increased?

By what percentage?

e. Do you anticipate increasing your rates in the next 3 years?
Yes
No

If yes, by what percentage?

Increase due to?

8. Facilities Description

a. When was your treatment facility constructed?

b. Does your treatment facility serve more than one municipality?
Yes
No

If yes, please list the municipalities served and relative percent capacity of each municipality in the "Commnets" section below.

c. When was the last major upgrade?

d. When do you anticipate the next major upgrade?

e. Number of residential customers?

Number of non-residential customers?

f. Annual average design capacity (flow) in mgd?

g. 2010 annual average flow in mgd?

% of 2010 average annual flow that is non-residential?

9. Comments

Contact Information

* Name/Title

* Company/Organization

Address

City, State, Zip

Phone

Fax

E-Mail

I am willing to share my experience and knowledge of water and/or sewer rates in an interview for CET's newsletter, etcetera.
Yes
No

* required

HARRISBURG
1240 N. Mountain Road
Harrisburg, PA 17112
(717) 541-0622

HUNTINGDON
321 Washington Street
Huntingdon, PA 16652
(814) 643-8260

DOYLESTOWN
3655 Route 202,
Suite 105
Doylestown, PA 18902
(215) 230-3663

BLOOMSBURG
326 East Second Street
Bloomsburg, PA 17815
(570) 387-5283